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SNCF cuts down on-site inspection admin burden from 20% to 1.5% by digitising reports
  • 18
    hours of admin work saved per month
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SNCF is the National Society of French Railways or the French National Railway Corporation. It is France鈥檚 national state-owned railway company that operates the country鈥檚 national rail traffic (including that of Monaco鈥檚), the TGV (Train 脿 Grande Vitesse), France鈥檚 high-speed rail networks. The functions of SNCF include the operation of railway services for passengers and freight, and the maintenance and signalling of rail infrastructure.

CLIENT
LOCATION

France

INDUSTRY

RailRoad Owner

COMPANY SIZE

149,500+

Challenge

60-kilometer railway renovation

The most recent situation that SNCF had to deal with was a huge renovation on a 60-kilometer railway that they had to finish building in just three months. Because of the short deadline, the project demanded an efficient and accurate initial on-site inspection to identify what works are needed to be carried out so that proper planning can be executed.

Pain

One of the many pain points the SNCF agents had, was the admin burden that comes with the snagging of tasks on a map and the ongoing simultaneous communication with the office. About 5 to 10 minutes of work is wasted for each remark to be communicated. At the end of each on-site inspection, we have estimated that at least 20% of time is spent purely on admin work.

Copious hours are needed to compile all remarks or to explain them in details so that succeeding workflows can take place with minimal issues. Because tracking is usually improvised depending on the attending SNCF site manager鈥檚 idea of 鈥渂est practice鈥, there is a variation of the quality of issue tracking and management.

  • Inefficient Use of Time
  • Complicated Remark Compilation
  • Admin Burden from Snagging Tasks
  • Delayed Project Planning

Solution

Paper to Digital

By designing a common way and platform of working for all site managers and project managers, collaboration with the planning office has greatly improved. They鈥檝e done this with the process of digitally creating on-site inspection reports and sharing them immediately to the office in real time. This streamlined workflow has increased work efficiency and collaboration with a documented 18 hours of admin and follow-up work being saved on a monthly basis.

By replacing paper-to-Excel/Word remarks reporting with a digital solution, no additional admin work is required during the on-site inspection phase. SNCF agents are able to save precious time and are capable of faster work execution per needed.

Finally, the digital solution with 香港六合彩论坛 allowed SNCF to finish their detailed planning before the deadline, which gave the advantage for the next phase of the renovation project.

  • Time Savings
  • Standardized Issue Tracking
  • Increased Work Efficiency
  • Improved Collaboration

How to see everything happening on site

Discover how management in 934 construction companies achieved peace of mind by ELIMINATING the use of text messages, phone calls, WhatsApp, email, Excel, paperwork, and formal reports.